Not sure why people are hating on Amazon.com Ive had nothing but great experience with them, yes there are A-holes sellers, but if they are prime, theirs nothing to worry about, Amazon.com has always stood up for their policy and making things better.
However, just like how there are A-hole sellers, theirs A-hole customers. A-hole sellers: adding fake reviews, fake products. Fake reviews: are sort of obvious as they are marked as not a verified customer, fake products: dont be cheap when buying, wont have to suffer from crap quality, even expensive products, theirs always some bad apples, however, just make sure that is prime, and all should be good.
A-hole customers: giving 5 star reviews just so they have a product for free or big discount, also fake 1 star review. A review that has nothing to do with the product, but rather just ranting. Not to mention the scammers trying to exploit some policies to have products for free, or an extra product for free.
At the end of the day, prime users, buying prime products should be good. Prime users gets great return and refund policy, therefore if the product is not what it is supposed to be, just return it and get a refund!! I love this app, makes shopping very easy, nothing is perfect though.